Buy knowing we have you covered with full warranties, free 30 day returns and free repairs
The full scooter is covered, on manufacturer faults including the electronics and battery, for 90 days from purchase.
ASSURANCE FOR £9.99 PER MONTH
We will cover everything for a whole life time, for just £9.99 a month. Any repairs required we can arrange a collection within a 30 mile radius, if you are outside the radius excess shipping fees may apply.
Scoote UK (KJ Direct Ltd) only sells official UK product that is covered by the manufacturers warranty. The warranty length and cover varies by brand. Xiaomi holds a 90 day full electric scooter warranty. They will replace or repair depending on the fault. You will be asked for your receipt and serial number (on the Scooter). To claim on your warranty contact Xiaomi via +44 800 9160561 or via email firstname.lastname@example.org. Customers would need to contact Segway-UK@sertec360.com or call them on +44 2031921421 to make a claim.
If the scooter has been modified including changes of firmware. For example, if you have carried out work on the scooter without the permission of the brand and or unofficial parts have been used, this can invalidate the warranty.
All parts of the scooter including the electronics and battery if the defect is technical related. The warranty doesn’t cover external damage such as broken parts and punctu